CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
|
Lloyd and team got me in within two days,, diagnosed the issue we’ve been having with steering for months, and made the repairs at a fair price. They provided a written list of other items to consider for later with no sales pressure. I was pleasantly surprised my issue was fixed the first time as that’s not been my experience with other shops! The drive home was flawless. Lloyd called me with options and status along the way, and responded to all my questions. We will be back! Michael Brown, 06/26/2026 |
When I was in college 10+ years ago and my truck needed multiple rounds of work, they were really helpful and I felt really confident they had my best interests in mind. I just went back with the same truck and I was happy to see it's still the great place I remembered. Definitely recommend. Chase Bogan Sellers, 05/06/2026 |
|
Partners
